Support

Contact Us

If you're experiencing an issue or have a question, please email us at:

crystaldig@tacotruckgames.com

Please include a description of the issue and your device model and iOS version so we can help you as quickly as possible.

Frequently Asked Questions

How do I restore my purchases?

Open the in-game Store and scroll to the bottom. Tap "Restore Purchases" to restore any previously purchased items, including Remove Ads.

I lost my progress. Can I get it back?

Crystal Dig saves your progress locally on your device. If you deleted and reinstalled the app, your progress may not be recoverable.

How do I remove ads?

You can purchase "Remove Ads" from the in-game shop to permanently remove banner ads.

The game is crashing or not loading.

Please try the following:

• Make sure your device is running the latest version of iOS.
• Make sure you have the latest version of Crystal Dig installed.
• Restart the app by closing it completely and reopening it.
• Restart your device.

If the issue persists, please contact us with details about your device and the problem.